In DROMEAS we guarantee the quality of our products and services with actions.
The satisfaction of our customer constitutes a fundamental principle of our business philosophy. 
In the global office furniture market the meaning of quality entails specific values.

• Ergonomics
• Aesthetics
• Durability
• Health and safety of the user
• Environmental protection from the raw materials and manufacture of our products up to their use and recycling

Our products and services are certificated as to the above from recognized international organizations, according to the European and International Standards

We provide:

• 5 year warranty for the products  
• Stock of spare parts for 7 years
• Ergonomic design and organization of your office space

The guarantee applies to all products for normal use.

A 24-month warranty is provided for the seat piston and the artificial leather upholstery, a guarantee of good use.

The quality certificates, the warranties and the supporting services to our clients, compose the «DROMEAS QUALITY GUARANTEE».

DROMEAS Quality Control Warranty

Our service DROMEAS QUALITY CONTROL GUARANTEE is an important extension of the warranty for the products which we provide to our clients. 
It includes the on site control of the proper condition of the furniture and the ergonomic function of the workplaces.

The purpose of this control is to utilize the investment that our clients made in their workplaces and also the continuous improvement of working conditions, so that the well- living of the employees in the workplaces can contribute to productivity growth and positive working atmosphere.  

The DROMEAS QUALITY CONTROL GUARANTEE is provided by our company with the scientific support of the Ergonomics department of the NTUA and the GES (Greek Ergonomics Society) as well by specialized scientists. 

The program of our service includes:

• On site control of furniture and workplaces and mechanisms’ adjustment if necessary.
• Drafting a control results report, with highlights and proposals to the Administration of the company – client.
• Personal analysis to the members of the Administration from the company – client if requested.

The service is provided without any charge to all of our big clients.

Total Quallity Managment System

The company DROMEAS has been implementing a highly customized Total Quality Management System tailored to its structure and products for over 25 years. This system is continually evolving, keeping pace with international technological and scientific innovations.

The company's Total Quality Management System ensures:
-Effective management of the quality of provided products and services (ISO 9001).
-Sustainable utilization of natural resources and effective management of environmental aspects of its operations (ISO 14001, EMAS, FSC).
-Ensuring health and safety in the workplace (ISO 45001).
-Reduction in energy consumption, minimizing environmental footprint, and promoting sustainable energy use (ISO 50001).

Additionally, DROMEAS continuously evolves and certifies the quality characteristics of its products concerning durability, lifespan, environmental footprint, ergonomics, user-friendliness, and safety, always in line with applicable international standards. According to a study published by the Furniture Industry Research Association (FIRA) - "A study into the feasibility of benchmarking carbon footprints of furniture products" - the production of a typical office chair burdens the environment with an average of 72 kg CO2 or a desk with 36 kg CO2. Another significant issue is that manufacturers often create items that cannot be repaired or have components that cannot be replaced due to the low quality of materials. Consequently, discarding these items becomes unavoidable, resulting in acquiring new ones, often exceeding budget limits.

Respecting the environment and future generations, DROMEAS, utilizing its specialized production unit in Serres, implements circular economy strategies in practice, aiming to reduce environmental footprint and maximize customer benefit:

• Use of high-quality and certified raw materials to maximize product lifespan.
• Use of recycled and recyclable raw materials.
• Intelligent industrial design, enabling easy disassembly/reassembly, upgrade, or reconstruction after extended use.
• Provision of genuine, compatible spare parts for immediate replacement of worn-out or non-functional parts.
• Commitment to providing upgrade, repair, or reconstruction services for company products, regardless of purchase date.

A buyer's choice between certified or uncertified quality products means purchasing Guaranteed Quality or Uncertified Quality. The choice should be based on the best quality-price ratio while considering sustainability. DROMEAS products indeed embody the best quality-price ratio, offering extended lifespan and, consequently, minimal environmental impact. In international competitions where DROMEAS participates, the submission of quality certificates is mandatory for evaluating and ultimately selecting products. Notably, the European Commission has exclusively chosen us as the supplier of furniture since 2008. We are at your disposal for any further information regarding the significance of DROMEAS QUALITY GUARANTEE.